THE POOR SERVICE OF TIGER AIRWAYS (SEAIR)!!!!!!!!!!!!!!

August 24, 2013 It was supposed to be a happy trip with my family bound to Davao but unfortunately it turns into a bad experienced! 

We were in Domestic Airport and waiting for the counter of  TIGER AIRWAYS (SEAIR) to open. Our flight was 10:00 am  and we were there as early as 7:30 am to make things easy for us. Lots of people are on queue specially people bound to Tacloban and Puerto Princesa take note! those flights are delayed! 5 hours for bound to Tacloban and 8 hours bound to Puerto Princesa! What the heck!! Plus the cancelled flight bound to CEBU!

I've waited for more than an hour and noticed that it was already 9 am and only 1 hour to go and we are going. So i approached one of the staff of Tiger Airways, when i asked what time the counter will open for the Davao flight the girl told me that my flight has been cancelled since last MAY. I was so shocked they didn't advice me about it. 
They did not  inform me about my cancelled flight but the girl insisted that they emailed me twice but i told her that if i received their notification about my cancelled flight i wont waste my time and effort to go to the airport! So devastating!  i got angry to them because of their poor service!  It was supposed to be a family trip but unfortunately not. 

So ashamed that even foreigner also experienced that kind of bad service.  Their manager didn't make any effort to go outside to check their passengers or to check what's happening outside their counter.  They didn't even know how much cost the damages made on their passengers due to the delayed and cancelled flights.  Foreigners also got mad and disappointed and i even heard them saying "what kind of poor service is this"?  

They didn't even realized that those cancelled and delayed flights also has a domino effect such as reservation in the hotels and even the itinerary.  

I am calling the attention of the TIGER AIRWAYS (SEAIR) airline! can you please explain to me why it was happened!? I've experienced a good service when i went to Tacloban that's why i trusted your company and booked again my flight going to DAVAO but why you didn't advice me or even texted me about my cancelled flight? You have my complete details when i made a ticket reservation in your airline!? 

Another thing i didn't like was when i called in your office you told me to call the agency which is the TRIPLE STAR agency handling those reservation, but when i called them they told me to call to TIGER AIRWAYS (SEAIR) because you are in the position to explain what happened!? 

Is this how you promote tourism in the Philippines? Is this how you give service to your clients? 

Safe and Sound.......

This post is just to share my flight experience in SEAIR/TIGERAIRWAYS

October 31, 2012 9:10 in the morning was my flight bound to Tacloban, but unfortunately it was delayed by almost 30 minutes (as always).  The DG 7044 Tacloban bound flew at around 10:15 am instead of 9:10 am.  I arrived at Tacloban around 11: 15 in the morning.  We all experienced delayed flight in all Domestic Airlines.

while waiting for my delayed flight at Domestic Airport Terminal 4

This is my own opinion upon riding in SEAIR. and made comment about my flight, it was my first time to ride in SEAIR plane, the crew is very accommodating, the plane was very nice :) and i arrived safe.  Thanks to Capt. Villanueva for taking care of all the passengers. It was a good flight though. The weather is cloudy but i didn't felt any erratic movement during my trip. For a traveler like me it was a plus factor.

All in all my experience in SEAIR was good! Kudos to all the crew of SEAIR! please continue the good service!!  :)

Leyte Samar trip oh so soooooonnnnn!!!!

photo grabbed from google. 

This past few months I've been craving  for a long trip, oh well it's been a long time already since my last long travel and now this plan would be possible soon! I'm bound to Tacloban, Leyte!, i chose this place coz I am so eager to see the Longest bridge (San Juanico Bridge) of my two naked eye,  hopefully my dream to walk from one end to another of the bridge will become possible too..keeps fingers cross..:) and im so excited for this trip!!No back out! no hindrances or what so ever!This would be more exciting and i can't wait for it. I am hoping that God will bless me a very nice weather when i come there.. But for the mean time i need to prepare and get some info's for my trip..:) I'll see you soon Leyte and Samar!!Bring it on!!!

photo credit to :joemill